![]() When I try to sign in, I get a message that there is already an Optum ID account If you are not able to get back into your account by clicking the “Forgot username” or “Forgot Password” links (see above), you can call Health Connector customer service for help at 1-877-MA-ENROLL (1-87), or TTY 1-87 for people who are deaf, hard of hearing, or speech disabled. What should I do?įirst, follow the instructions above to reset your username or password. Please note: The only required information for this form is your first name and your last name. ![]() If this happens, please add the email your safe-senders list. Please note that these emails will come from Optum ID If you do not get an email within a few minutes, check your email’s spam or junk email folder. If you forget your username or password, you can go to the account sign in page and click on the link “Forgot Username” or “Forgot Password” to get an email from Optum ID that will include information and instructions to get back into your account. Root Canal: The hollow part of the root of a tooth containing the nerve and blood vessels.If you don’t remember your login information, you can reset your username or password. Periodontics: The study of supporting structures of teeth - gums, alveolar bone, cementum, and the periodontal ligament - and diseases and conditions that a ff ect them. Orthodontics: A specialty of dentistry concerned with correcting misalignment of teeth. Molar: A back tooth having a broad surface used for grinding one's food. Usually made of plastic or a combination of plastic and metal.Įnamel: The hard covering on the exposed part of a tooth.Įxtraction: A removal of a tooth from its socket. Commonly used dental termsĪnesthesia: A type of medication that results in partial or complete elimination of pain sensation numbing a tooth is an example of local anesthesia general anesthesia produces partial or complete unconsciousness.īridge: A prosthesis replacing one or several adjacent teeth (not covered by MassHealth).Ĭavity: Also called tooth decay caused by bacteria in the mouth and sugary foods resulting in destruction of tooth structure.Ĭleaning : The removal of plaque and calculus (tartar) from teeth, generally above the gum line.Ĭrown: A prosthetic covering for a tooth.ĭenture: A removable appliance (prosthesis) that replaces all of the missing teeth in either the upper or lower jaw. For more information about transportation services, visit Learn about non-emergency medical transportation for MassHealth members ( ). Transportation services are provided to members to and from appointments for MassHealth- covered services, if you are eligible for MassHealth Standard, MassHealth CommonHealth, or MassHealth CarePlus. If you or your provider have questions about which services are covered by which program or who to bill for services, start by calling Dental Customer Service.Ĭan I receive transportation to a dental appointment? If your dentist refers you to an oral surgeon for oral surgery or other related care, these services are typically covered by your MassHealth health plan or by MassHealth directly. My dentist referred me to an oral surgeon, is oral surgery covered by MassHealth? ![]() If you do not have a MassHealth health plan, contact MassHealth Customer Service at If you have questions about bone grafts, or other medical services, contact your MassHealth health plan. Bone grafts may be covered as a medical service with prior authorization under your MassHealth health plan or by MassHealth directly. Are dental implants and bone grafts covered by MassHealth?ĭental implants are not covered by MassHealth.
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